AI automation / dental and medical practices
AI automation for UK dental and medical practices
Integraite is a UK AI automation company building systems for dental and medical practices. Not chatbots and not a report: AI that answers the phone, reads the email and the paperwork, chases what is missing and prepares the work, with your team approving anything that goes out.
Do you hold a Class 1 licence?
Yes, for six years
Is your CPC card in date?
Yes, renewed in the spring
Could you start on Monday?
Yes, Monday is fine
Scored on the answers given. Transcript and recording saved to the profile.
Where the week goes
Taken from UK trade bodies and the trade press, not from a brochure.
- 01Phone lines swamped at opening time, with patients unable to get through
- 02Online requests arriving all day, each needing triage and adding risk
- 03Missed appointments wasting chair time and income practices cannot recover
- 04Clinical roles vacant for months, stretching remaining staff across notes and letters
The work still happens. Nobody has to do it.
What we build for dental and medical practices, against what it fixes
| The problem | The system |
|---|---|
| Phone lines swamped at opening time, with patients unable to get through | Patient phone agent |
| Online requests arriving all day, each needing triage and adding risk | Request triage assistant |
| Missed appointments wasting chair time and income practices cannot recover | Reminders and waitlist filling |
| Clinical roles vacant for months, stretching remaining staff across notes and letters | Clinical note scribe |
Patient phone agent
Answers every call, books, moves and cancels appointments, handles routine questions and passes anything clinical straight to your team.
Request triage assistant
Sorts online requests by type and urgency, puts possible urgent cases in front of a clinician fast and routes admin to reception.
Reminders and waitlist filling
Sends reminders patients can reply to, calls to confirm, and offers freed slots to patients waiting for an earlier appointment.
Clinical note scribe
Drafts clinical notes, referral letters and treatment plan summaries from the consultation for the clinician to edit and sign.
Patient data is UK GDPR special category and CQC and GDC rules apply, so clinicians approve every note, with a full audit trail.
Live in weeks, not a project that never lands
We watch a real week
An hour with you writing down what actually happens, including the jobs nobody lists when asked what takes their time.
We build around your tools
It works inside the software you already use. Nobody is asked to move, learn a new system or change how they work.
You approve, it runs
Nothing reaches a client until a person says so, every action is logged, and it keeps going at night and at the weekend.
Tell us about your week. We will tell you what can run itself.
A short call, no slides. If there is nothing worth automating, we will say so.
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